COMSEPT is an innovation management and social-CRM (s-CRM) platform and a collection of social marketing tools, applications and services.
With the development of social web sites, a new type of user called "
social user" has emerged. Social users, share their opinions with friends as well as completely strangers about everything including their thoughts and comments about products they use. The response of the business world to the social user is "
social enterprises". An enterprise has to be a "social enterprise" to satisfy its ever-growing "social customers".
For converting to a “Social Enterprise” a company shall:
1. Update its management strategies according to the “Social Enterprise” consept
2. Rearrange its operations and processes in the frame of “Social Enterprise”
3. Develop IT competencies for “Social CRM” and integrate with Web 2.0 technologies.
Akampus Digital is experienced in social media services since our foundation in 2000 and provides consulting services to companies for steps 1 and 2. COMSEPT-our genuine social-CRM platform- is developed for step 3, which can be customized for companies according to their needs on the way to “Social Enterprise”.
COMSEPT includes different web-based applications, software and modules, which would lead companies to gain Social-CRM abilities, manage their innovation processes more efficiently and smartly and also help companies to benefit from social media instruments.
Explore COMSEPT and its abilities.
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