“You can’t manage it if you can’t measure it”. Every tool and application in COMSEPT can be measured, scored, ranked and sorted, so that you can effectively manage your community, content and platform.

To make management take actions, they need managerial outcomes and measurable results. All tools and applications in COMSEPT produces measurable results which enables the platform participants to create rich reports. One can rank or sort all items that are measured and determine the leader and lagger participants of the platform.

COMSEPT provides various sophisticated evaluation / feedback and performance measurement tools online. Managerial performance tools section of COMSEPT hosts a Balanced Scorecard (BSC) tool. With this tool the rating values of each action in the platform can be customized and callibrated with respect to the needs and preferences of the company. Next, the platform participants'points are accumulated according to the rating values and their performances are measured and ranked. This allows the company to determine the leader and lagger participants of the platform.

Benefits gained by a scoreable platform :

1- Better assessment
When you can report your processes with exact numbers, you can identify your current position exactly. The availability of exact information leads better decisions.

2- Rank / sort content
To identify which content that is generated in the platform are most favored / liked / disliked, a rating mechanism is crucial. Beside simple ranking/sorting rules, COMSEPT provides various different ranking/sorting options.

3- Rank / sort platform participants
Scoring allows to determine the performance of the platform participants. With this ability one can rank or sort all items that are measured and determine the leader and lagger participants of the platform.

4- Increased motivation
Our long-term experiences show that most participants of social platforms favor reputational benefits rather than tangible incentives. A well-scored mechanism helps users to follow their relative scores and rankings and identify their reputational position in the community.

HOW

Feedback, Data Collection and Crowdsourcing
	Forum
	Online Billboard
	Comments
	Product & Service Reviews
	Q&A
	Membership & Registration
	Rating
Social Sharing Tools
	Bookmarking
	Tagging
	Blogging
	Social-sharing
Social Media Services
	Social media management tools
	Reputation management
	Content Development
	Online PR Services
Online Advertising Tools
	Autorespondoers
	Notifications
	Newsletters
Support Tools
	Personal Data Storage
	File Management
	Data Transferring Tools
	Integration Tools
	Administrative Tools

WHO
Clients that are benefiting Community Management Function of COMSEPT are :

• Turkcell
• Kiğılı
• Global Bilgi